Welcome to GoldenSilver. By using our website and services, you agree to our terms and conditions as outlined below. Please read these carefully before placing an order.

1. Definitions

1.1 GoldenSilver: The provider of precious metal products such as gold and silver.
1.2 Customer: The individual or entity placing an order with GoldenSilver.
1.3 Products: Precious metal products, including gold and silver bars, offered by GoldenSilver.

2. Applicability

2.1 These terms and conditions apply to all quotations, orders, deliveries, and services provided by GoldenSilver.
2.2 Deviations from these terms are only valid if agreed upon in writing.

3. Product Information

3.1 All gold and silver products offered meet the highest quality standards, such as LBMA certification.
3.2 Prices and availability of products are subject to market fluctuations and may change without prior notice.

4. Pricing and Payment

4.1 All prices on the website include applicable taxes unless stated otherwise.
4.2 We accept the following payment methods: iDEAL, Credit Card, Belgie Betalen, Bancontact, Sofort, and PayPal.
4.3 Full payment must be completed before an order is processed.

5. Delivery and Storage

5.1 Products can be delivered via insured shipping or securely stored at our facility in Zurich.
5.2 Delivery times are indicative and depend on product availability.
5.3 GoldenSilver is not liable for delays caused by factors outside our control, such as transportation issues or force majeure.

6. Order Cancellations and Returns

6.1 Due to the nature of precious metal investments, orders cannot be canceled or returned once placed.
6.2 In exceptional cases, GoldenSilver may accept cancellations subject to written approval.

7. Warranty and Liability

7.1 GoldenSilver guarantees the authenticity and quality of all our products.
7.2 We are not liable for losses or damages caused by misuse of the products.
7.3 Our liability is limited to the purchase price of the relevant product.

8. Privacy Policy

8.1 We respect your privacy and process your data in accordance with our Privacy Policy.
8.2 Your information will only be used to process your order and communicate regarding our services.

9. Governing Law and Disputes

9.1 All agreements are governed by the laws of the Netherlands.
9.2 Any disputes will be submitted exclusively to the competent court in the Netherlands.

10. Changes to the Terms and Conditions

10.1 GoldenSilver reserves the right to modify these terms and conditions at any time.
10.2 Customers are encouraged to review the terms and conditions regularly.

Contact Information

If you have any questions regarding these terms and conditions, please contact us:
Email: info@goldensilver.com
Phone: +31 6 33513458

Thank you for trusting GoldenSilver. We are committed to providing you with the highest quality products and services for your gold and silver investments.